Firstonline Help Desk
Firstonline Help Desk
Home
Categories
Web Hosting
What does it mean to "manage" my account?
How long does it take to set up an account?
Do you offer 24/7 technical support?
What is your namaserver?
What happens if I go over my bandwidth limit?
Can I host international domains with firstonline?
Do you offer NT or UNIX plans?
How do I access my Cpanel control panel?
Do you provide details statistics of my site?
Which folder do I load my web pages to?
I'm getting errors when publish with Front page
What is the correct path to sendmail?
I've uploaded my site and still see "under constructions ..."?
Why isn't my SSI working?
How do I upload my webpage?
Can I access my FTP via Internet Explorer?
Do you offer a money back guarantee?
Is a site manager/control panel available with my website?
What is your refund policy?
How do I setup additional FTP Account?
How to I reset my FTP Password
What is the difference between Premium and Soho Server
Can I access FTP via My Computer
Email
How do I access my webmail?
Where can I setup new e-mail accounts?
How to setup my Email account in Outlook Express or Microsoft Outlook?
How to setup my email account in Netscape?
Will spam be deleted before I retrieve my email?
Should I tell you about incorrectly tagged spam?
Will all spam be detected?
Is all email tagged as spam, spam?
I don't need (spam/virus) checking, can I only have email scanned for one?
Will viruses be deleted before I retrieve my email?
Will all viruses be detected?
Do I still need a virus scanner on my computer?
How do I know whether an email has a virus or is a spam?
Can the system simply delete all email marked as spam?
How do I configure my email software to filter spam into a separate folder?
Do you have a clear instruction on how to configure MailScanner?
What can I do to prevent receiving spam?
What is the Anti-Virus Dangerous File Attachments?
How do I whitelist my own domain so email send inter domain will not be filtered
Do you have a list of email address that known as spam sender and being blacklisted?
How do I white list an email or domain name from my frequent sender
I'm unable to send out email using outlook express or Microsoft outlook
Domain
What is a DNS?
How long does DNS changes to take effect?
How long does it take for my DNS changes to update world wide?
Does it matter where I register a domain name?
Programming
What is the full path to my cgi-bin?
Can I have CGI outside of the bin?
What version of Perl installed on your server?
What version of PHP installed on your server?
What version of MySQL installed on your server?
What is the correct path to Perl?
Do you support Active Server Pages (ASP), Cold Fusion?
MyBizCart
Do you have any guide on how to withdraw Paypal money back to Malaysia
Is there any possibilities for front page products being replace by intro page
How to upgrade to MyBizCart Lite?
Is there any limitation on number of products can be added to MyBizCart Lite
Can I transfer MyBizCart Lite license to new user?
Can I transfer MyBizCart Lite to other domain name?
Is there any discount if I host it in my own server?
Is there any charges on MyBizCart Lite installation?
Do you have ready banner that user customizable?
I'm not able to delete my previous created category, I get error message category not empty
Some of products in my products list is without delete icon, how do I delete it?
After changing cpanel password, MyBizCart failed to upload photo anymore
How do I change MyBizCart admin password
When I upload a picture, the picture is out of shape and appear to be blur
