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Streamyx Users - Outgoing Email Setup (Port 587)
Effective from 15th Jan 2008, user who use streamyx or tmnet internet connection will no longer allow to use port 25 to send email, as such user who have their own mail server will be affected by this new policy set by tmnet.

OPTION 1 (Recommended)

For those who wish to maintain using their own mail server, the alternative is to use port 587. For your info, our web servers has turned on and support port 587.

Read details >

OPTION 2

Another alternative is to use SMTP Proxy. If you choose use this method, our current setting for incoming and outgoing mail server (mail.domain.com) may not work anymore effective from 15/01/08 once tmnet block port 25.  

User will be able to receive email but unable to send out their email as smtp are using port 25. So what you have to do is modify your email settings :

Read details >

Should you still have any problem with your mail settings, kindly request support via our friendly help desk.

SETTING UP EMAIL CLIENT USING PORT 587

For those who wish to maintain using their own mail server, another alternative is to use port 587 It may or may not be turned on. You'll need to check with the administrator or hosting service whether they has turned on and support port 587.


Microsoft Outlook express Users

1.  To configure port 587 at outlook express, click on the Advance tab as below and put port 587 for Outgoing mail (SMTP). Click Apply, then click OK.

 

Microsoft outlook 2003 Users

1.  To configure port 587 at Microsoft outlook 2003, click More Settings (refer above). Click on the Advance tab as below and put port 587 for Outgoing mail (SMTP). Click Apply, then click OK.

 

Microsoft outlook 2000 Users 

1.  To configure port 587 at Microsoft outlook 2000, click on the Advance tab as below and put port 587 for Outgoing mail (SMTP). Click Apply, then click OK.

 

Mozilla Thunderbird Users 

1.  To configure port 587 at Mozilla Thunderbird, change the Port: (refer below) from port 25 to port 587. Click OK.

 

Eudora Users

1.  To configure port 587 at Eudora, Open Eudora and create a new message. Paste the following string into the message: x-eudora-option:SMTPPort=587

3.  Hit enter and the string should turn into a link then hold the "Alt" key and click the link and click "OK" in the pop-up window.

 

MAC OS X Mail Users

1.  To configure port 587 at MAC OS X Mail, put port 587 at theServer Port: as below. Click OK.

HOW TO SET UP EMAIL CLIENT FOR SMTP PROXY?

Microsoft Outlook express Users 

1.  Start Outlook Express, click the Tools menu at the top of the window and then click Accounts.

2.  When the Internet Accounts window opens click on the Mail tab .Click on mail properties

3.  Click on the servers tab as below. Type smtp-proxy.tm.net.my as outgoing mail.

4.  In the Outgoing Mail Server window unchecked  My server requires authentication.

5. Click Apply, then click OK. Close the Internet Accounts window.

Microsoft outlook 2003 Users

1.  Open Microsoft Outlook and and go to Tools  - Email Accounts…

2.  Click the View or Change existing email accounts option, and click Next.

3.  Highlight the type of email accounts you already have configured for Microsoft Outlook

4.  Click the Change button. The Internet Email Settings dialog box appears, showing the settings for your existing account. Click the More Settings button.

5.  The next Internet Email Settings dialog box appears containing four tabs. Click the Outgoing Server tab. Set outgoing server as smtp-proxy.tm.net.my

6.  Unchecked the checkbox for My outgoing server (SMTP) requires authentication.

7.  Click OK, then Next, then Finish.

Microsoft outlook 2000 Users

1.  Start Outlook 2000 then proceed to Tools > Internet Accounts. In the Internet Accounts window, click on your streamyx/ tm.net.my'  account under the Mail tab then select Properties.

2.  Select the Servers tab. On this tab make sure the entry for the Outgoing Mail Server is set to smtp-proxy.tm.net.my and that the My server requires authentication box is unchecked

3.  Click Apply, then click OK. Close the Internet Accounts window

 

 

Mozilla Thunderbird Users 

1.  Open Thunderbird Mail. From the Tools menu select Account Settings.

2.  At the left pane, select the entry Outgoing Server (SMTP). The Outgoing Server (SMTP) Settings appear on the right.

3.  Edit to modify the entry of SMTP server as smtp-proxy.tm.net.my

4.  In the User Name box enter your email address.

5.  Click the OK button. 

 

Eudora Users

1.  Open Eudora. From the Tools menu, choose Options.

2.  Choose Getting Started from the Category list.

3.  In the SMTP Server (Outgoing) field, type smtp-proxy.tm.net.my

5.  Uncheck the box next to Allow authentication.

6.  Click the OK button.

7.  Upon sending an email message, a box will appear prompting for the password to send email.

MAC OS X Mail Users

  1. With Mac OS X Mail Client open, from the Mail menu, select Preferences
  2. Select the Accounts option at the top of Preferences
  3. Click the Plus (+) sign at the bottom of the screen
  4. Click on the Account Information tab at the top and enter the following information:
  • Account Type: POP
  • Description: Email
  • E-Mail Address: Your preferred domain email
  • Full Name: Your full name
  • Incoming Mail Server: Your domain pop server
  • User Name: Your Emailadd
  • Password: Your password
  • SMTP Server: smtp-proxy.tm.net.my
     

 
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