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How do I access my Cpanel control panel? |
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You can login to your Cpanel control panel at http://yoursite.com/cpanel
where "yoursite" is your own domain name. Read More.. |
| 2 |
Do you provide details statistics of my site? |
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Yes, your site statistics available from your cpanel. Read More.. |
| 3 |
Which folder do I load my web pages to? |
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You should place all of your web documents in the public_html directory.
Read More.. |
| 4 |
What happens if I go over my bandwidth limit? |
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Depending on your usage pattern, you maybe ask to upgrade your account to
higher bandwidth. Read More.. |
| 5 |
Do you offer 24/7 technical support? |
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Yes. We take your support questions 24 hours a day, 7 days a week. Please submit your support ticket via our HelpDesk system at http://www.firstonline.net/helpdesk. We also offer t Read More.. |
| 6 |
How long does it take to set up an account? |
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Orders can be set up in less than 60 minutes during normal business hours. Read More.. |
| 7 |
I'm getting errors when publish with Front page |
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The most common problem is not using the full url when uploading your site. Make sure you use the entire http://www.domain.com in the address you are attempting to publish to.Read More.. |
| 8 |
What is the correct path to sendmail? |
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The correct path to sendmail /usr/sbin/sendmail Read More.. |
| 9 |
I've uploaded my site and still see "under constructions ..."? |
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You are still seeing the default index.html page set up when you ordered your hosting plan through us. Make sure to delete that old index.html page, then your site should resolve correctly. Read More.. |
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Why isn't my SSI working? |
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In order for SSI to be executed, you must rename all of your web pages to .shtml rather than .htm or .html. This solves the majority of SSI errors. Read More.. |
